From the ladder
to the carrier desk.
SmartLink started where most low-voltage shops start — pulling cable and configuring networks for one client, then his neighbor, then a friend two cities over. The thing we kept hearing was the same: "can you also handle the ISP?" We got our master agent license, and now the carrier work is most of what we do.
We stayed in the cable and gear business because the pieces belong together. The wrong circuit on the right cable still doesn't work. So we broker the circuit, pull the wire, and configure the network — one number, one project manager, no finger-pointing.
Mike Chin
Mike has been wiring, configuring and rescuing networks since before "the cloud" was a marketing term. He answers his own phone, walks every job he can, and personally writes the carrier quotes he sends out.
Owner-led scoping — no salesperson handing you off.
Cable schedule, BOM, rack plan — written down before we order anything.
Licensed, insured subcontractors on every install; we manage the job end to end.
Labeled drops, Fluke certifications, as-builts you can hand the next vendor.
Business-hours support, after-hours line for existing clients.