# SmartLink Connections

> SmartLink Connections is an independent, owner-operated master internet broker (it compares ISPs / internet service providers rather than being one), cabling coordinator and network integrator based in Southern California. One point of contact quotes business internet circuits across every major carrier — carrier-agnostic, no favorites — then coordinates the cabling and configures the network gear behind them. Brokerage is nationwide; hands-on installs are mostly in Southern California.

Key facts:

- Company name: SmartLink Connections (written "SmartLink" — capital S, capital L).
- Founder and owner: Mike Chin, who scopes jobs and writes carrier quotes personally.
- Phone: +1 (562) 470-6924 (direct) · +1 (562) 506-7585 (mobile / after hours)
- Email: info@smartlinkconnections.com (new work) · support@smartlinkconnections.com (existing clients)
- Support portal: https://support.smartlinkconnections.com
- Office hours: Monday–Friday 7:00 a.m.–6:00 p.m. Pacific; Saturday by appointment.
- Coverage: carrier brokerage anywhere in the United States; cabling and network installs primarily in Southern California, with travel for existing clients.
- Carrier book (open and growing, 12+): AT&T, Spectrum, Lumen, Comcast Business, Verizon, Frontier, Zayo, Crown Castle, TPX, Cox Business, Windstream, Cogent, plus regional carriers and fixed-wireless providers.
- Typical brokered circuit timeline: 60–90 days from discovery to handoff.
- SmartLink is not a licensed contractor. Field and installation work is performed by vetted, licensed and insured subcontractors that SmartLink coordinates and manages.

## Services

- [Internet brokerage](https://smartlinkconnections.com/services#broker): Side-by-side quotes from every carrier and ISP (internet service provider) that can serve an address — Dedicated Internet Access (DIA) and fiber, fixed wireless, 5G/LTE backup, MPLS/SD-WAN, point-to-point fiber, hosted VoIP/UCaaS, cloud direct connect (AWS, Azure, GCP) and POTS replacement. Includes serviceability checks, order submission, install coordination, disconnect/porting of old service, renewal review and trouble-ticket escalation for the life of the contract.
- [Carrier book](https://smartlinkconnections.com/services#carriers): The carriers SmartLink works with most, and what each is typically quoted for.
- [Cabling infrastructure](https://smartlinkconnections.com/services#cabling): Cat6/Cat6a, OM3/OM4/OS2 fiber and coax — pulled, terminated, labeled and Fluke-certified, with as-built documentation. Demarc/MPOE extensions, rack build-outs, fusion splicing and OTDR testing.
- [Network equipment](https://smartlinkconnections.com/services#network): Sale, installation and configuration of firewalls, routers, switches and WiFi 6/6E/7 (Cisco, Meraki, Fortinet, Ubiquiti UniFi, Cambium, Aruba), including wireless site surveys, VLAN design and ongoing management.
- [AV, CCTV and VoIP](https://smartlinkconnections.com/services#also): Conference-room and venue AV, IP cameras and access control, hosted and on-prem phone systems.
- [Managed support](https://smartlinkconnections.com/services#managed): Monitoring and alerting, moves/adds/changes, carrier trouble-ticket escalation and an after-hours line for existing clients.
- [Management portals](https://smartlinkconnections.com/services#portals): SL Command, a hosted, branded network portal giving a single pane of glass across every site, device and circuit — live status, per-circuit bandwidth, port faceplates, config backups and alerts across Fortinet, Cisco, Ubiquiti UniFi, VeloCloud SD-WAN, D-Link and HPE; support for any other platform can be added on request.
- [SL Command data sheet](https://smartlinkconnections.com/portal-datasheet): Full capability list, supported platforms (Fortinet FortiGate, Cisco, D-Link, HPE/H3C, Ubiquiti UniFi, VMware VeloCloud, and any other platform on request), integrations, hosting and security details (SAML 2.0 SSO, role-based access, encrypted device credentials). Fully managed and hosted by SmartLink; nothing to install.
- [FAQ](https://smartlinkconnections.com/services#faq): Answers on how brokerage works, carriers, circuit types, install timelines, coverage, who performs field work, outages and how to get a quote.

## Local guides

- [Business internet by city](https://smartlinkconnections.com/business-internet/): Index of 436 city pages: the 104 cities SmartLink has served across 29 states, every incorporated city in Southern California's service area (Los Angeles, Orange, Riverside, San Bernardino, San Diego, Ventura, Santa Barbara and Imperial counties), plus other major business markets such as Dallas, Austin, Plano, Frisco, Irving / Las Colinas, Richardson, McKinney, Allen, Round Rock, Georgetown, The Woodlands, Sugar Land the San Antonio suburbs (New Braunfels, Schertz, Boerne, Cibolo, Seguin and more) the Dallas–Fort Worth suburbs (Garland, Carrollton, Lewisville, Denton, Grand Prairie, Southlake, Mansfield, Rockwall, Prosper and more), the Austin suburbs (Pflugerville, Leander, Kyle, Buda, San Marcos, Lakeway, Hutto and more) and the Houston suburbs (Pearland, Pasadena, League City, Baytown, Missouri City, Conroe, Spring, Tomball, Bellaire, Stafford, Galveston and more). Each city page lists the business, enterprise and fiber internet providers reporting service to that city's business locations in the FCC National Broadband Map (data as of December 31, 2025), fiber and gigabit availability, and a city FAQ.
- [Business internet in Long Beach, CA](https://smartlinkconnections.com/business-internet-long-beach): Which providers report service to Long Beach business locations in the FCC National Broadband Map (data as of December 31, 2025), where fiber and dedicated internet access fit in, and how SmartLink checks a Long Beach address.

## Who SmartLink works with

- General contractors and new construction
- Property managers and REITs
- Single-location small and mid-sized businesses
- Healthcare clinics and practice groups
- K-12 schools and districts (E-rate-aware quoting)
- Entertainment and hospitality: bowling centers, arcades, karaoke lounges, family entertainment centers, restaurants and bars

## Company

- [Home](https://smartlinkconnections.com/): Overview of brokerage, cabling and network services and how a brokered circuit lands.
- [About](https://smartlinkconnections.com/about): Company history, Mike Chin, how SmartLink works, coverage and client types.
- [Contact](https://smartlinkconnections.com/contact): Phone, email, hours and the project inquiry form.
- [Partner: Bright Defense](https://smartlinkconnections.com/bright-defense): Cybersecurity and compliance partner (SOC 2, ISO 27001, HIPAA, PCI DSS, CMMC, fractional CISO, penetration testing) for clients who need security work beyond the network.

## Optional

- [Privacy Policy](https://smartlinkconnections.com/privacy): GDPR and California (CCPA/CPRA) privacy disclosures.
- [Accessibility Statement](https://smartlinkconnections.com/accessibility): WCAG 2.1 AA commitment.